Returns & Exchanges
We want your celebration to be perfect, which is why we offer a 30-day return window for all unopened and unused party supplies. Please ensure all items remain in their original packaging to qualify for a full refund or exchange.
Verify Eligibility
Ensure your items are unopened, unused, and within the 30-day purchase window to qualify for a return.
Request a Return Label
Contact our support team or log into your account portal to generate a prepaid shipping label for your return package.
Pack Your Items
Securely place the items in their original packaging and include your order slip to prevent delays in processing.
Receive Your Refund
Once our warehouse inspects the returned supplies, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing